Refund policy

30-day money-back guarantee

We want you to love TrackMyPet. If you're not completely satisfied, you can return your tracker within 30 days of delivery for a full refund.

Email us with your order number and we'll send simple return instructions.

Items should be returned in working condition with all included accessories.

Once we receive your return, your refund is issued to the original payment method within 5 to 10 business days.

Our support team is happy to help at any step.